Microsoft Dynamics

A portfolio of business applications that focus on helping you manage your business.

Microsoft Dynamics

A portfolio of business applications that focus on helping you manage your business.
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Microsoft Dynamics Description

Microsoft Dynamics is a portfolio of intelligent business applications which provide operational efficiency as well as good customer experiences allowing your business to be more agile and reduce complexity without an increase in cost.

This solution can be used to bring your business together by connecting people, processes and data across multiple applications. It can also help you in decision making through the use of its built in A.I., analytics and guided action suggestions.

Microsoft Dynamics also helps you avoid unnecessary costs by adapting an application to your needs rather than making you change your business methodology. It can allow you to integrate most applications with existing systems.

To give your business a more modernized approach, this solution allows you to incorporate A.I., social and mobile capabilities which are useful for progressive business innovation. Some of the various features and applications that Microsoft Dynamics offers are:
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Customer Service

This solution offers a multi-channel tool to help you engage with your customers. It also contains tools for self -service portals and tools for community engagement.
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Finance and Operations

This feature offers financial management with the needed reporting and analytics tools. It also includes manufacturing tools needed for project management, production planning, cost management as well as inventory control tools.
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Sales

The sales module gives insight into prospective customer sources, customer engagement data, sales productivity as well as performance metrics.

Customer Insights

This feature combines customer data from Microsoft Dynamics, Office 365 and third-party data sources and helps you find useful insights from that data. It also includes A.I. tools that can be used to help in identifying the consumer behavior patterns which can help in making useful predictions.
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Field Service

This is a component of Microsoft Dynamics that is mainly used for planning and scheduling resources as well as managing insights into the internet of things connected products, inventory and customer communication tools.
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Project Service Automation

This allows you to automate project planning, resource scheduling as well as cost management all in one package.
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https://i0.wp.com/www.simlogicsolutions.com/wp-content/uploads/2023/06/customer-insights.jpg?resize=1080%2C720&ssl=1

Customer Insights

This feature combines customer data from Microsoft Dynamics, Office 365 and third-party data sources and helps you find useful insights from that data. It also includes A.I. tools that can be used to help in identifying the consumer behavior patterns which can help in making useful predictions.
https://i0.wp.com/www.simlogicsolutions.com/wp-content/uploads/2023/06/Customer-care.jpg?resize=852%2C480&ssl=1

Customer Service

This solution offers a multi-channel tool to help you engage with your customers. It also contains tools for self -service portals and tools for community engagement.
https://i0.wp.com/www.simlogicsolutions.com/wp-content/uploads/2023/06/schedule.jpg?resize=640%2C480&ssl=1

Field Service

This is a component of Microsoft Dynamics that is mainly used for planning and scheduling resources as well as managing insights into the internet of things connected products, inventory and customer communication tools.
https://i0.wp.com/www.simlogicsolutions.com/wp-content/uploads/2023/06/finance.jpg?resize=1000%2C562&ssl=1

Finance and Operations

This feature offers financial management with the needed reporting and analytics tools. It also includes manufacturing tools needed for project management, production planning, cost management as well as inventory control tools.
https://i0.wp.com/www.simlogicsolutions.com/wp-content/uploads/2023/06/automation.jpg?resize=1000%2C678&ssl=1

Project Service Automation

This allows you to automate project planning, resource scheduling as well as cost management all in one package.
https://i0.wp.com/www.simlogicsolutions.com/wp-content/uploads/2023/06/sales2.jpg?resize=1000%2C667&ssl=1

Sales

The sales module gives insight into prospective customer sources, customer engagement data, sales productivity as well as performance metrics.
https://i0.wp.com/www.simlogicsolutions.com/wp-content/uploads/2020/08/floating_image_03.png?fit=480%2C415&ssl=1
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Microsoft Dynamics Editions

Microsoft Dynamics offers two editions, the Business Edition for small or mid-sized companies and the Enterprise Edition for mid to large sized companies.
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